Download this info as PDF Effective Date: May, 17th, 2018
Thank you for visiting our website.
1 Controller information
The person in charge of the control of any information obtained through this web form (referred hereinafter as the “controller” or “Eurofins”) is:
Dr. Klaus zu Hoene
Beim Strohhause 17
Eurofins respects the privacy of all users of its website and ensures that the personal information received or provided by you through our web forms is treated as confidential.
This Privacy Notice sets out the basis on which all personal data that Eurofins collects from you or that you provide to Eurofins will be processed by Eurofins. Please read the following carefully to understand our views and practices regarding your personal data and how Eurofins will treat it. If you have any questions regarding this Privacy Notice or if you want to lodge a request in relation to your personal information, please contact us through our website or via our contact person:
Dr. Klaus zu Hoene, Telefon: +49 40 790 235 – 233, datenschutz-forensik (at) eurofins.com
2 What information should you give Eurofins?
Some of our web pages contain web forms requiring you to provide personal information. Only the personal information requested in the web forms should be given. Such personal information usually consists of your name, surname, email address, company name, telephone number.
If you do not agree to provide us with this information, you must not fill in the web forms
3 Why do we use information about you?
We may use the information we collect through the web forms for the following purposes:
- Contacting you in any means;
- Processing and handling of your order
- Provide, administer and communicate with you about products, services, events, surveys and promotions by Eurofins or our affiliates (including by sending you marketing communications);
- Process, evaluate and respond to your requests (including quote requests, documentation requests, free tests requests ) and inquiries
- Create, administer and communicate with you about your account (including any purchases and payments);
- Following up enquiries;
- Ensuring customers satisfaction by sending customers surveys through our dedicated service partner
- Being able to make your rights described below exercisable.
We also may use personal information for additional purposes. We will identify these additional purposes at the time of collection if any.
4 Which processing ground(s) do you rely upon for processing my personal information?
In order to process your personal data, we rely on:
- our legitimate interests (not for sensitive data), being
- prevention of fraud;
- direct marketing;
- legal obligations; (regarding sensitive data, only legal obligations in the field of employment and social security law)
- contract performance, including the continuous improvement of the services provided under such contracts;
- the necessity for the establishment, exercise or defense of legal claims
- your consent.
5 If I give you my consent to process my personal information for a specific purpose, can I withdraw it afterwards?
Yes, you can withdraw your consent in full or in parts at any time. To do so, please send us an email to firstname.lastname@example.org.
6 Who my personal information will be transferred to?
Yes, you can withdraw your consent in full or in parts at any time. To do so, please send us an email to email@example.com
7 Will my information be transferred outside the European Union?
Your personal data might be transferred outside the EU in case one of the recipients stated above is located outside the EU and only to countries for which:
- the European Commission has issued an adequacy decision (which guarantees that an adequate level of protection of personal data is offered in that country);
- you have given explicit consent;
- appropriate safeguards have been provided, such as standard data protection clauses.
8 Which rights do I have over my personal data?
You have the right to ask for:
- accessing your data;
- rectifying your data;
- the portability of the data you provided to us;
- objecting to the processing of your data;
- restricting the processing of your data;
- erasing your data.
You also have the right to complain to the relevant national data protection authority in case these rights are not complied with. An overview of the national data protection authorities is available at the following link: http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080
9 How long will you keep my data for?
Your personal data will be stored for a limited period of time, determined with regards to the necessity to keep them in order to serve the purposes for which they have been collected and processed, as listed above.
- The results of genetic examinations and analyzes must be kept by the responsible medical person for 30 years in the examination documents about the person concerned. (Gendiagnostikgesetz, § 17, 5).
- Google data will be kept for 26 months